You have the right to access information held by the CTP Regulator under the Freedom of Information Act 1991 (external site)(FOI Act). There are some exemptions.
The FOI Act does not apply to information held by CTP Insurers. If you want to access insurer's information, contact them directly. You can also read more about CTP Insurers' privacy requirements.
State Records of South Australia (external site) can provide more information about freedom of information.
You can also see the Regulator's freedom of information statement.
FOI exemptions
The Regulator's obligations under the FOI Act have been varied by the FOI Exempt Agency Regulations. This means the Regulator does not release:
- Information about individual CTP claims
- Information that is commercially sensitive, or could affect an insurer's competitive position.
FOI disclosure logs
In line with Premier and Cabinet PC045 Disclosure Log Policy, the CTP Regulator publishes information and documents that have been disclosed to an FOI applicant that:
- are not related to the personal affairs of an individual;
- could not be claimed as exempt documents/material pursuant to Schedule 1 of the FOI Act, when being publicly released; and
- could not be considered defamatory or a breach of confidentiality or reasonably be anticipated to cause harm to a person.
If you require any further information, you can contact our accredited FOI Officer to discuss:
- Phone: 1300 303 558
- Email: ctp@sa.gov.au
Reference | Determination date | FOI request | Documents released | Other information |
557563 | 15/04/2025 | “The number of claims for Class 5 Adelaide Metro Taxis Date Range: 1/01/2016 to 1/01/2017” | Specific information requested is found in the bottom row of Table 1 on page 6. |
