When a family member has died because of a motor vehicle accident, you can lodge a CTP claim if:

  • the accident was caused by a South Australian vehicle, and
  • the deceased was not solely responsible for causing the accident.

If the claim is accepted, the insurer will cover funeral expenses. Compensation may also be available for the deceased's family.

Who can claim

A CTP fatality claim can be made by, or on behalf of, the deceased's:

  • Spouse or domestic partner
  • Child or grandchild
  • Parent or grandparent
  • Siblings.

This includes step-relatives and half-siblings.

How to claim

To lodge a claim for funeral expenses and compensation, complete a Fatality Claim Form. You can lodge a form online or download and print a paper version of the form.

Only one form can be completed, even if multiple people are claiming compensation.

Send the completed form to the at-fault vehicle's CTP Insurer. If you know their registration number, use EzyReg to check who that is. If you don't know their registration number, send your completed form to the CTP Regulator.

You can also make a separate claim for your own treatment, care and support. This can include, for example, psychiatric care or grief counselling. Find out about lodging a personal injury claim.

What's covered

If a fatality claim is accepted, the insurer will cover the reasonable funeral expenses.

Compensation may also be available. The type and amount of compensation will depend on individual circumstances. For example, compensation can be for:

  • Loss of financial support from the deceased
  • A partner's loss of their romantic relationship
  • Suffering caused by losing a child or parent.

Where to get help

Read our Fatal motor vehicle accidents fact sheet. This includes contact details of people at each insurer who are trained and experienced in helping people through fatality claims.

You can also contact the CTP Regulator for help if you aren't sure where to start.

Other support

Road  Trauma Support Team of South Australia : Free counselling for people affected by road trauma.

Funeral AssistanceSA: Help with funeral expenses if you are experiencing financial hardship and unable to claim them under the CTP Scheme.

Victims of Crime South Australia: Help to deal with the impacts of a motor vehicle accident, if it involved a crime.

Lifeline: Mental health crisis support, available 24/7.