Our Vision

"To deliver a high-performing, competitive CTP Scheme that offers choice, ease and confidence to the South Australian community."

Our Plan & Strategic Objectives

To ensure the Regulator fulfills its responsibilities and delivers the best possible CTP Scheme to the South Australian community, a series of strategic objectives have been set. These objectives align with the Government's priorities of delivering lower costs and better services.

Our Values

The principles by which the Regulator operates are set out in the diagram and table below:


Our Values

What this Means

We are Outcomes Driven

  • We look for practical solutions
  • We are decisive in our approach

We are Accountable

  • We do what we say we will do
  • We act in the best interests of the Scheme

We are Collaborative

  • We listen to, and inform our community
  • We work together to bring positive change

We are Fair

  • Our practices reflect and uphold our independence
  • We make evidence based decisions

We are Supportive

  • We provide quality customer service
  • We respect the diversity of the people we serve